Referrals

Do You Need Help?

The Food Bank may be able to help you through a difficult patch by providing three days of free food, per week, for a limited period.

Talk to someone who you know from among the following professionals who can assess your needs and provide you with a referral to the Food Bank so that we can help.

Social Housing Officer

Your GP

Midwife or Doctor

London Borough of Waltham Forest Officer

School Staff

An Officer of any Religious Institution

Citizens Advice

Rehab worker

Probation Officer

Refuges

Credit Union Officer

Trades Union Officer

Local Political Party Officer

Migrant Organisation

Officer of any other Welfare Institution.

Sorry, we do not take self referrals.

How to Refer

REFERRALS TO COVER THE CHRISTMAS PERIOD, MUST BE WITH US BY 6PM 18TH DECEMBER 2020

Download the Eat or Heat Food Parcel Referral Form Word Version

Download the Eat or Heat Food Parcel Referral Form PDF Version

Complete the form and email it to referrals@eatorheat.org

You can refer a client up to three times in a six month period. Each referral allows the client to collect on four consecutive weeks. On the fourth week, we will inform the client that they need a new referral. We are very busy so it can take up to three working days to process a referral. (Please note, we usually process them much faster than this.)

Each collection will provide the client with three days of emergency food aid.

PLEASE DO NOT SEND YOUR CLIENT DIRECTLY TO US WITH THE REFERRAL.

We will text the client once we have processed the referral, letting them know when and where to come to collect.

THE CLIENT SHOULD NOT ATTEND THE FOOD BANK UNTIL THEY HAVE RECEIVED A TEXT FROM US

If you have any questions, including if you are eligible to refer, please call us on : 0800 772 0212